Nazorjeva ulica 8,
1000 Ljubljana, Slovenia


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Frequently Asked Questions

Do I need a driving license?

No, a driving licence is not required for our vehicles.

What do I need to hire an e-scooter?

You will need a valid ID card or passport with photo which is left as a deposit during the rental period.
A 100 eur deposit is required per e-scooter City Coco Harley – for rentals only.
Anyone hiring an e-scooter is required to sign a General Terms and Conditions contract.

What is included in the price?
  • Lock (only for rentals)
  • Helmet
  • Tours include guidance by a professional licensed tour guide.
  • In winter (optional): gloves and an additional layer of clothing
  • insurance ( City Coco Harley )
  • Power charger
  • Map of Ljubljana
  • VAT
What are the relevant traffic regulations?

It depends on the e-scooter you choose:

  • With a XIAOMI M365 you are allowed to drive on sidewalks and bike paths. You must not obstruct pedestrians or other participants. You can drive in the pedestrian zone, but only at pedestrian speed.
  • With a CITY COCO HARLEY e-scooter you are not allowed to drive in pedestrian zones, but you can ride freely on all bike lanes in Ljubljana and also on small streets where there are no bike lanes.
Which e-scooter should I choose?

It depends on what you want to do and see:

  • If you want to explore the old town and the surrounding area in an easy, interesting and trendy way, not forgetting your coffee/beer and shopping breaks, then the XIAOMI M365 will be the perfect choice for you.
  • Ljubljana offers a lot more than just the old town. For fantastic attractions outside the old town then the CITY COCO HARLEY e-scooter is just what you need. With a seat, it is more comfortable and suitable for longer rides. It can even take you right up to Ljubljana castle where you can enjoy breathtaking views - not just of our wonderful city, but also of the magnificent Julian Alps featuring our highest mountain, Triglav. Views you will never forget!
What is your cancelation policy?

Rental - Free cancelation is possible any time.

Tours- If you cancel within 24 hours of commencement then a 100% cancellation fee will be charged.

What is the minimum age for riding one of our e-scooters?

XIAOMI M365 – the minimum age is 14 years. From 14-18 years under supervision of
an adult who overtakes full responsibility.

CITY COCO HARLEY – the minimum age is 16 years. From 16-18 years under supervision of
an adult who overtakes full responsibility.